IT (Supervisor) Manager Mid-level.

Location: New Orleans, LA
Date Posted: 03-02-2016
IT (Supervisor) Manager Mid-level.


Summary


The IT (Supervisor) manager’s role is to ensure the streamlined operation of the IT department in alignment with the business objectives of the organization. The IT manager will plan, coordinate, direct and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT manager will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT manager will also define and implement IT policies, procedures and best practices.
 

Help Desk
Lan operations
Network Administration


Troubleshoot and provide tech support for:

The predominant commercial software packages used, but are not limited to, are Microsoft Outlook, Microsoft Office Suites, WordPerfect Office Suites, Adobe Acrobat Reader, Adobe Acrobat Professional, and Symantec Endpoint Protection.  Various scientific based programs are used as well as graphic programs such as Adobe Illustrator, Adobe Photoshop, ChemOffice, and Sigmaplot.

Essential Duties and Responsibilities include the following: 


Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.

Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

Oversee provision of end-user services, including help desk and technical support services.

Work with stakeholders to define business and systems requirements for new technology implementations.

Keep current with the latest technologies.


Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision.


Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.

Supervisory Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 3 Jr. Help desk support techs will under your management.
 
Education and/or Experience:

A Bachelor’s degree is preferred; however, this educational requirement may be met through prior experience and/or industry experience specifically in computer business applications and administrative office management.

This is a 2 year contract. 
Must pass a drug test.
Must have clean background in order to get clearance to work on a military site.


7 - 4:30
M - F

$23hr - $25hr
 
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